Connecting your domain to CloudCanvas

Domains

You can connect any domain you already own to your CloudCanvas website, if you purchased your domain name from Lakewood then just open a support ticket and ask our support team to complete the following steps for you.

Connecting your domain to your CloudCanvas website is done through a process called domain mapping, you may have already noticed a menu item under ‘Tools’ called domain mapping. Before we go to domain mapping on your CloudCanvas site we will need to setup your domain name.

The quickest and safest way to configure your domain to CloudCanvas is to email your current domain registrar, we have written an email template for you to send to your registrar.

 

Dear {name of domain registrar},

My name is {your name} I would like to change the DNS records on the domain I purchased {my-domain.com}.

I’ve built a site on cloudcanvas.website and want to connect my domain via pointing. Please could you update the DNS A record for my domain to this IP 45.32.177.128.

 

Once you have send the email to your registrar you can skip to step 2 below.

Note
You will need to have access to your domain registrar before starting, you will also need to ensure your domain registrar allows you to change the DNS of your domain. Most domain registrars will complete the following steps for you, if you don’t feel comfortable with the following steps try emailing or calling your domain registrar.

Step 1: Domain DNS

All we need to do is change the A record IP on your domain to point to the Canvas IP address. Below we have listed links to popular domain registrars instructions to access DNS settings:

Once you have found the DNS setting for your domain you need to look for the A record, you need to replace the existing IP address to the CloudCanvas IP 45.32.177.128  your DNS settings should look like this:

Domain Mapping IP A Record

Domain Mapping IP A Record

Most DNS settings will have just one A record so don’t worry if you don’t have an A record for WWW as in the sample above.

Once you have saved your DNS settings the changes can take up to 48 hours to become active.

Step 2: Domain Mapping

Once you have changed the domain A record you can go ahead and map the domain to your CloudCanvas website. In your CloudCanvas website admin open the menu and click ‘Tools’ and select ‘Domain Mapping’.

Now on the Domain Mapping settings page you can enter your domain, in the example below we used the domain nutshell.guide.

Canvas Domain Mapping

Its best to leave http:// to begin and enter your domain and click ‘Map Domain’.

Domain Mapping Setting Canvas

Once added you can control your mapped domain settings, we have marked the settings so you can see what they all do.

  1. Force HTTPS: This should only be used if you have a valid SSL certificate, please talk to a member of our support team to help add SSL to your Canvas site.
  2. Health Status: This should show as ‘Valid’ however it may show as ‘Invalid’ if DNS changes to your domain haven’t propagated yet. Allow up to 48 hours after changing the domain DNS settings in step one, you can still add your domain but keep checking the Health Status over 48 hours. If the health status still shows as invalid after 48 hours please check you have completed the changes in step one correctly and contact support.
  3. Set as primary Domain: Set your desired domain as the primary, if you have more than one domain mapped you can set the primary.
  4. Front end redirect: Set what domain will appear in the address bar of your users browser when viewing your site. You set to use the original temp domain such as nutshell.lakewood.media as in the example or your primary mapped domain such as nutshell.guid in this example.

You can now visit your CloudCanvas site using your own domain name, you can also login now using your domain.

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